ceir.gov.in Portal: Track Lost Mobile Phone, Complaint Registration

ceir.gov.in Portal:- We’ve all experienced the agony of losing or having our phones stolen. So, in today’s article, we’ll go over all of the features of the Central Equipment Identity Register portal, i.e. ceir.gov.in Portal, which was just created by the concerned authority, i.e. our central government. With the help of this portal, we can register a complaint for a lost or stolen phone or we can also find the lost phone. In this article, we’ll go through all of the CEIR’s rules and regulations. We’ll also send a direct link to the application form that may be obtained from the relevant authorities in the event of a lost phone.

ceir.gov.in- CEIR Portal

Since 2017, India’s telecom department has been working on Central Equipment Identity Registration, and as a result, it has established a robust platform via which lost and stolen phones may be stopped and tracked directly. It is accomplished through the use of basic approaches more commonly known as the IMEI number, which is a unique identification number assigned to each handset sold in India for a long time. As a result, all of the people who have misplaced their phones or whose phones have been stolen will receive a nice treat through the register.

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ceir.gov.in Portal Details in Highlights

Name Of the Scheme	CEIR Portal
Launched by	Central Government
Beneficiaries	All over India
Objective	Track lost phones
Official Website	https://ceir.gov.in/Home/index.jsp

ceir.gov.in Portal Advantages

The key benefit of the government’s implementation of the CEIR Initiative is the blocking of lost or stolen mobile phones. The IMEI number, which has been assigned to each unique mobile handset in India, will keep track of the phone, and if you block your phone number through the central equipment investigation register, your stolen phone will be unable to gain network coverage with any network company shortly.

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Required Documents

Aadhar card/ driving license/ voter card/PAN card/ other government-approved photo ID proof
Invoice of Mobile
FIR Copy

What is Know Your Mobile (KYM) Portal?

Know Your Mobile (KYM) is a service provided by the Central Equipment Identity Register (CEIR). Mobile devices can be inspected using this service even before they are purchased. Simply utilize the IMEI number found on the packaging box/mobile bill/invoice. You may also check your phone’s IMEI number by dialing *#06#. Do not purchase a phone that is blacklisted, duplicated, or currently in use. The following three approaches could be utilized to use KYM:

Using SMS Service

type KYM then 15-digit IMEI number and send it to 14422 from your phone. The phone’s status will be displayed on your screen.

Using the KYM App

By entering your IMEI number into the KYM app, you may check the status of your phone.

Using ceir.gov.in Portal

Go to the official website.
Scroll down to the ‘here’ option under the web portal and click it.
The page will redirect you to the new one.
You must now enter your mobile phone number.
An OTP will be sent to you.
Please enter the OTP.
After that, you’ll be prompted to input your 15-digit IMEI number.
Enter your phone’s IMEI number.
The phone’s status will be displayed on your screen.

Procedure to Find Lost Phones

The following method would be followed by the competent authorities through CEIR to track the lost phones of Indian residents:

First, the individual must file an FIR in the name of his or her mobile phone.
The person would be given a copy of the FIR after successful police verification.
The person must then contact the Department of Transportation via the 14422 helplines.
The IMEI number will thereafter be blacklisted by the DoT.

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Block Stolen/Lost Mobile Phone

You can use the central equipment investigation registry to block your mobile handset in one of three ways:

Online Registration at ceir.gov.in Portal

First, the person must file an FIR against the stolen phone.
After filing a successful FIR, the person will be required to obtain a duplicate sim card for his or her old phone number, which would be marked as stolen.
After that, you’ll need to complete this Application Form.

Submit all required documents, including a copy of the FIR and identification proof, such as an Aadhaar card or voter ID card.
When you successfully submit the form, a request ID will be produced.
Keep track of the request ID for future reference.

Through TSP

Through Central Police

Unblocking Found Mobile

To unblock your found cellphone, go to the official website of the Central Equipment Identity Register.
Now select “CEIR Services” from the menu bar on the newly opened page.
On the screen, a drop-down menu will display, from which you must select the “Un-Block found mobile” option.
A new page with a form displays, prompting you to submit information such as your request ID, the mobile number you provided when blocking, a reason for unblocking, and your cellphone number for OTP.

You will receive an OTP through SMS if you choose the GET OTP option.
To submit the request, enter the OTP and select the “submit” option.

ceir.gov.in Portal Login

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
You must first go to the home page and click the login link on the left side of the page.

You will now be sent to a new page where you must enter your login and password.
Now you must press the submit button.

Checking the Status of a Request

To unblock your found cellphone, go to the official website of the Central Equipment Identity Register.
Now select “CEIR Services” from the menu bar on the newly opened page.
On the screen, a drop-down menu will appear from which you must select the “check request status” option.

Check Status of a Request at ceir.gov.in Portal

A new page with a form appears, where you must input the request ID and select the submit option.
The status of your request will be displayed on the computer screen.

How to Verify an IMEI Number

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
You must click the application link on the home page.
You must now choose IMEI Verification.
You will be taken to a new page where you must input your mobile phone number.

Now you must click on the Get OTP button.
You will receive an OTP on your phone, which you must input into the OTP box.
Now you must click on the Verify OTP button.
Following that, you must enter the IMEI number.
Now you must click the checkmark.
The validity of your IMEI number will be checked.

Download Know Your Mobile KYM App

The CEIR Know Your Customer mobile app can be downloaded in one of two ways:-

You can get it through the Google Play Store or the Apple App Store.

On your smartphone, go to the Google Play Store or the Apple App Store.
Type KYM- Know Your Mobile App into the search box.
The app will now be downloaded in the background after you click the install button.
Enter the IMEI number inside the app.
The phone’s status will be displayed on your screen.

By visiting the official website

Go to the official website.
Scroll down to the KYM app section and hit the ‘download the KYM app’ link.
You’ll be sent to a new page, which will have a QR code.

Download KYM App using ceir.gov.in Portal

Scan the QR code with your smartphone.
On your phone, the app will be downloaded and installed.
Enter the IMEI number inside the app.
Your phone’s status will be displayed on your screen.

Submit Feedback

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
You must click on a beneficial link on the home page.
After that, you must select the feedback option.

A form will now appear in front of your screen, prompting you to provide your name, email address, and feedback.
Now you must press the submit button.

Register Ticket for Fault Management

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
Now from the homepage, go to the Fault Management option.
Now click on the Register Ticket option.
A new page will appear on the screen.

Enter the region, fault details, personal details, etc in the application form.
Now click on the submit option.

View Fault Management Ticket Status

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
Now from the homepage, go to the Fault Management option.
Now click on the Ticket Status option.
A new page will appear on the screen.

Enter the ticket ID and mobile number in the given box.
Now click on the send OTP option.
OTP will be sent to your registered mobile number.
Enter the OTP in the given box.
Now click on the view option.
The status will appear on the screen

View Public Notices

To begin, go to the official website of the central equipment identity registry.
In front of you will be a home page.
You must click on a useful link on the home page.
After that, you must select the Public Notices option.
A new page will open on the screen.

The page will have all the public notices.
Click on the notice of your choice and get the details.