Kerala Citizen Service Portal:- All services provided by Local Government Institutions can be found on one common portal i.e., Kerala Citizen Service Portal. Online requests and applications from citizens will receive responses as soon as they are submitted. Additionally, it offers the ability to submit supporting documentation. Read below to get detailed information related to the Citizen Service Portal Kerala like highlights, objectives, benefits, registration process, login process, Quick Certificate Search, Search File, and much more
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About Kerala Citizen Service Portal
The State government’s citizen portal, which offers online access to services from local governments, offers access to up to 264 grama panchayat services. It has received a total of 10.05 lakh applications, of which 7.33 lakh files (or 74%) had been deleted. There will be action on 2.67 lakh files. When the numbers are broken down separately, up to 80% of corporate files, 74% of gram panchayat files and 70% of municipal files have been destroyed. Malappuram, Palakkad, and Thrissur districts received the majority of the applications. The district of Wayanad has successfully processed the most applications, having rejected 84% of them.
citizen.lsgkerala.gov.in Portal Details in Highlights
| Portal Name | Kerala Citizen Service Portal |
| Introduced by | Government of Kerala |
| Beneficiaries | Residents of Kerala |
| Official Website | https://citizen.lsgkerala.gov.in/ |
Kerala Citizen Service Portal Objectives
The public can use the website to access any services provided by local bodies. Additionally, it serves as the user interface for the Integrated Local Self-Governance Management System (ILGMS), which is utilized to deliver online services via grama panchayats.
Kerala Citizen Service Portal Benefits
Some of the key benefits of the portal are
- Kerala’s significant accomplishments in e-governance, according to Minister for Local Self-Governments M.B. Rajesh, include reaching the 10-lakh milestone for the citizen portal.
- Instead of standing in line at the office, the public ought to use internet services more frequently and do tasks from home.
- The technology enables the applicant to track the progress of the application and learn who is handling it at any given moment.
- This would guarantee honest and free of corruption service delivery.
- Within two months, all services offered by Corporations would also be available online.
Steps to Register on Kerala Citizen Service Portal
To Register on the portal, applicants need to follow the below-given steps:
- First of all, go to the official website of the Kerala Citizen Service Portal
- The homepage of the website will open on the screen
- Click on the Register button
- The registration form will open on the screen
- Now, fill in all the required details like
- Name as specified on Aadhaar Card
- Aadhaar Number
- Email Id
- Mobile Number
- After that, enter the captcha code
- Finally, click on the Create Account button to complete the registration process
Steps to Login on the Kerala Citizen Service Portal
To Login on to the portal, applicants need to follow the below-given steps:
- First of all, go to the official website of the portal i.e., https://citizen.lsgkerala.gov.in/
- The homepage of the website will open on the screen
- Click on the Login button
- The login page will open on the screen
- Now, enter the User Name and the Password
- After that, enter the captcha code
- Finally, click on the Login button to get logged in to your registered account
Steps to Search Quick Certificate on the Portal
To search for Quick Certificate on the Portal, applicants need to follow the below-given steps:
- First of all, go to the official website of the portal i.e., https://citizen.lsgkerala.gov.in/
- The homepage of the website will open on the screen
- Click on the Quick Certificate tab
- A dialog box will open on the screen with various option links:
- Birth Certificate
- Death Certificate
- Marriage Certificate
- Now click on the desired link
- A new page will open on the screen
- Now, select your District, Office Type, Office Name
- After that fill in all the required details
- Finally, enter the captcha code and click on the Search button
Steps to Search Files on the Portal
To Search Files on the Portal, applicants need to follow the below-given steps:
- First of all, go to the official website of the portal i.e., https://citizen.lsgkerala.gov.in/
- The homepage of the website will open on the screen
- Click on the File Search option
- A new page will open on the screen
- Now, enter your file number
- After that, enter the captcha code
- Finally, click on the Search button to Search the File
Steps to Give Feedback on the Portal
To give Feedback on the Portal, applicants need to follow the below-given steps:
- First of all, go to the official website of the portal i.e., https://citizen.lsgkerala.gov.in/
- The homepage of the website will open on the screen
- Click on the Feedback Tab
- The feedback form will open on the screen
- Now, enter all the required details:
- Full Name
- Email Id
- Your Review
- Overall Experience
- After that, enter the captcha code
- Finally, click on the Send Feedback button to submit your feedback
Contact Details
For further details or in case of any query or complaint related to the portal, feel free to contact at the below-given details:
Address: Information Kerala Mission, Public Office Building, Public Office P O, Thiruvananthapuram, Kerala – 695033
Helpline Number: +91-471-2773160
Email id: ilgms.ikm@kerala.gov.in